“Our life is frittered away by detail. Simplify, simplify.” ~ H.D. Thoreau
When you are a communicator whether by the written word or oration you want to grab people’s attention. You look for that catchy phrase, the story that can weave the web that will draw your audience in. However, sometimes simplicity says far more than grand tales or sticky statements. While culture tells us to bling it out or enhance its appearance with flashy baubles and accessories, simplicity strips it all away and shows us beauty in the rawest form. Simplicity reminds us that in its purest form God’s creation has a natural beauty that we often miss in the rush of insignificant details.
“Your smile is your logo, your personality is your business card, how you leave others feeling after an experience with you becomes your trademark.” ~ Jay Danzie
Today was a day like any other day, I had a schedule and I needed to stick to it. It’s the first of the month, which for me means a trip to our local county office for the department of community mental health. I had to turn in paperwork for the aides who work with my son. This is always a quick trip…in the door, paperwork dropped off, and out the door. The whole process usually takes about 5 minutes at most. However, today was different…today I met Ken.
As I entered the office I encountered a severely disabled man and his care giver. I soon discovered that the reason they had come to the office was a situation that this particular office could not help him with. What struck me instantly was neither the care giver nor the receptionist had a smile on their face. In fact both ladies looked somewhat annoyed with the man. As he continued to ask questions the receptionist seemed increasingly agitated. Now, I’m not going to lie, normally I would have been slightly put out because my 5 minute experience was already sitting at about 10 and I had yet to drop off my paperwork. However, I was calm, not irritated at all. Finally, the man said to the receptionist “I remember you. You were my first case worker. It is nice to see you again.” and with no smile and no warmth the women replied “nice to see you too.” Her attitude was so cold she could have solved the global warming issue in an instant.
In the moments that followed, the man exited my day as quickly as he entered it…or so I thought. With my paperwork dropped off I was on my way. But as I left the man and his care giver hadn’t gotten far in their own quest to leave. Not wanting to be rude, but needing to be on my way, I carefully maneuvered around the man’s wheelchair to make my departure. That’s when the course of my day totally changed. As I passed by I heard the voice, that I now recognized, say “are you a caregiver?” I turned with a smile “No, I have a son with autism and I had to drop off paperwork for his caregivers.” He smiled back, “My name is Ken” I couldn’t walk away now, “Hi Ken. I’m Nikki, it’s so nice to meet you.” He told me was 40 years old, just a year older than me, and he had been on his own with caregivers since he was 18. I tried to wrap my mind around his circumstances but I just couldn’t. Then his face changed a bit, he was pondering what he would say next. “Can I ask you a question?” Of course he could. “Is it hard to have a child with special needs?” From that point Ken and I carried on a wonderful conversation. I admitted the challenges I face as I watch my son struggle but I also shared the joys of celebrating every little accomplishment like it was reaching the top of Everest. In turn Ken shared how humbling it is to need help with everything, from putting on his shoes to going to the bathroom. I soon realized Ken just wanted someone to talk to. Someone who was actually interested in what he had to say…he longed to be known. He also longs for a girlfriend, he told me she hasn’t come along…yet!
“I love the LORD because he hears my voice and my prayer for mercy. Because he bends down to listen, I will pray as long as I have breath! ~ Psalm 116: 1-2
I felt it…I knew it was coming as the Spirit began to stir in me. I knew this was a God ordained moment so I let all my inhibitions melt away and the words tumbled from my mouth, “Ken, can I pray with you?” Without hesitation Ken grabbed hold of my hand. I praised my God for the gift of Ken, for blessing my day with his presence, and prayed that he would remind Ken, often, that he was wonderfully made for a plan and a purpose. With tears in his eyes, still holding my hand, Ken reminded me that God would never give me more than I could handle and I needed to stand firm on God’s promises because He is faithful. To which I reminded Ken that he could do all things through the One that gives him strength.
After a few more words exchanged my new friend drifted out of life. I wonder if Ken will ever know how profoundly he impacted my day and my life for that matter? It would have been so easy in my busyness to pretend like I ever never heard Ken call out to me. I could have justified the brush off all day long in my head. But as I stood in that office with the unsmiling caregiver and receptionist I couldn’t help but think of my own son. What happens when I am not here? Will people treat him with the same cold disdain? I had no idea in just a few moments God would test my ability to choose what matters most, to say a best yes and truly experience intentional investment.
“Unexpected kindness is the most powerful, least costly, and most underrated agent of human change. Kindness that catches us by surprise brings out the best in our natures.” ~ Bob Kerrey
All day I have reflected on my encounter Ken. The single thought that has been etched in my mind is how he grabbed my hand and held it as we prayed. I wonder how long it has been since anyone has held Ken’s hand simply as a gesture of kindness, friendship, or love? When was the last time he felt a tender touch that told him that he had value and worth?
As I ponder I hear the echo of my Savior words “‘You must love the LORD your God with all your heart, all your soul, and all your mind.’ This is the first and greatest commandment. A second is equally important: ‘Love your neighbor as yourself.'” Second to loving Him, God wants us to love one another. But in order to love one another we actually need to slow down long enough to notice people. We have to strip away all the baubles and the bling and to find the raw, natural beauty found at the heart of the simplest of concepts…kindness.
“In the end, only kindness matters.” ~ Jewel from the song Hands
Had it been left up to me I would have walked right past Ken today. Busy in my own thoughts, my own life, my own world. I would have missed a tremendous blessing. I cannot help but wonder how many blessings we walk right past every day? Little ways that God shows us He is always with us we miss because we are too distracted by the details to notice the important. How many opportunities to be the light and love of Christ do we squander because the noise of our chatterboxes has tuned out the still, soft voice of the Spirit prompting us to move?
Tonight as I write I am reminded that my Savior was never too distracted to invest in people. I see Jesus with the woman at the well, calling Zaccheaus down from the tree, eating at the table of Matthew the tax collector, healing the woman who was bleeding, and the list goes on. Kindness, born out of love, flowed out of Jesus and into those who encountered Him. The very people who society showed a cold disdain for, Jesus showed the tender touch of compassion and love. Today I was blessed with a Jesus moment…his name was Ken, the humble man who chose to intentionally invest in me. He illuminated the light of our Savior as he showed me kindness and reminded me of the beauty that can be found when we simply follow Jesus’ commands to love others as we desire to be loved. What a special gift I received. I will treasure it by following Ken’s example and investing in others, even for the briefest of moments.